Business Name Pre-Approval Canada

Last Updated: June 05, 2026

Agreement to Our Legal Terms

Welcome to Business Canada Corporate Services Inc.

We are Business Canada ('Company', 'we', 'us', or 'our'). Business Canada is a registered Company in Mississauga, Ontario, Canada. We operate the website https://businesscanada.ca/ (the 'Site'), as well as any other related products and services that refer or link to these legal terms (collectively, the 'Services').

These Terms and Conditions constitute a legally binding Agreement between Business Canada and all its Users. If you access and/or use our Website, it means that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with all these legal terms, you may not access our Website.

Changes to the Terms and Conditions

The Company reserves the right to revise and amend these Terms and Conditions at our discretion without any previous notice. All changes are active as soon as we post them on our Website. It is the Users' responsibility to review the Website periodically and stay informed of any changes. Your continued use of the Services after any revised Legal Terms are posted constitutes your acceptance of those changes.

The Services are intended for users who are at least the age of majority in their Province or territory of residence. In Ontario, persons under the age of 18 are not permitted to use or register for the Services.

If you have any questions or concerns about our services or company, please contact us by phone at 647-945-7923, or email us at info@businesscanada.ca.

1. Our Services

Business Canada is a private company that provides business registration services. We are not a government agency and are not affiliated with, endorsed by, or connected to any federal, provincial, or municipal government. Our services involve preparing and submitting documents to government agencies on your behalf, for which we charge service fees separate from any government fees.

It is your responsibility as a User to ensure that your use of this Website and our services complies with the laws and regulations of your country or jurisdiction.

2. Intellectual Property Rights

2.1 Our Intellectual Property Rights

The materials on this Website — including all content, features, illustrations, images, icons, and logos — are the intellectual property of Business Canada, protected by domestic and international copyright, trademark, and other intellectual property laws.

You are authorized to print or download pages from the Website for your own business purposes, or if you are a professional intermediary, on behalf of your clients. You are NOT allowed to:

Make modifications to any material from our Website
Resell or redistribute our content
Use our materials to offer competing services

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

3. Use of Services and Products

Our services and products are intended for direct use by the purchasing party or, where the purchasing party is a professional intermediary (such as a lawyer, accountant, or business consultant), for use on behalf of the intermediary's clients.

Professional Intermediaries: Lawyers, accountants, business consultants, and other professionals may purchase our services on behalf of their clients. In such cases, the professional intermediary is the customer of record and is responsible for payment, communication, and compliance with these Terms and Conditions.

Prohibited Uses: You may not:

Resell, white-label, rebrand, or redistribute our services as your own
Use our services to operate a competing incorporation or business registration service
Violate any laws or regulations
Infringe on the rights of others
Attempt to gain unauthorized access to our systems
Use our Services to distribute harmful or illegal content

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

4. Users' Representations

By using the Services, you indicate and certify that:

All the information you provide to us is true, correct, and complete
You will inform us immediately if there is any change in your information
You have the legal age and capacity to enter into this Agreement
You will only use our Website and Services for legal and authorized purposes
You will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your order and refuse any current or future use of our Services.

5. Users' Restrictions

By using this Website, you are solely responsible for the activities that occur when you use our Site or Services. You are not allowed to transmit or post any content that is unlawful, offensive, threatening, defamatory, or obscene. Business Canada reserves the right to determine whether any content is appropriate and complies with these Terms and Conditions.

6. Users' Identity Verification and Authorization for Payment

Business Canada follows the standard rules of Identity Verification according to Canadian law, including PIPEDA and applicable anti-money laundering regulations. We are required to verify the identity of a payer if they are not the Director, Incorporator, or partner of the business. We will not process an order or offer a service until:

A successful Identity Verification of the payer is completed
Consent of Authorization for the payment has been obtained

7. Users' Data

We will maintain certain data that you transmit to the Services for the purpose of managing performance. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. We shall have no liability to you for any loss or corruption of any such data.

7.1 Data Retention

Business Canada retains customer information for varying periods based on the nature of the data and applicable legal requirements:

Financial Records: Billing information and credit card transaction records are retained for six (6) years from the date of transaction to comply with tax and accounting requirements under Canadian law.
Order Documentation: Documents collected or generated in connection with orders are available in digital form at no additional charge for up to ninety (90) days following the completion of the order. After this 90-day period, a new service request and applicable fees will apply for document retrieval.

8. Products and Services

We make every effort to display accurate information about our products and services. However, we cannot certify that all information provided on our Website is correct, complete, or free of errors. Products and services are subject to availability, and prices are subject to change. We reserve the right to discontinue any products or services at any time for any reason.

8.1 Address Service

The Address Service enables Users who do not maintain a physical address in a required jurisdiction to utilize an address provided by Business Canada solely for business registration purposes. This Service is strictly limited to satisfying registration requirements and shall not be used for business operations.

A separate Address Service Agreement must be fully executed before the service is active. The mail scanning service includes the following limitations:

Only official government correspondence will be accepted, scanned, and forwarded digitally to the User
All other mail, including bank statements, personal correspondence, marketing materials, and packages, will be refused and returned to sender
Business Canada assumes no liability for refused mail or any consequences arising from such refusal

The Address Service is provided on an annual subscription basis. If renewal payment is not received within thirty (30) days after the expiry date:

The outstanding amount will be sent to a collection agency
Business Canada will notify the relevant government authorities that the business is using the address without authorization
The User will be notified via phone and email before such actions are taken
The User may face legal consequences for unauthorized use of the address

8.2 Agent Service (Agent for Service / Attorney Service)

The Agent Service satisfies governmental requirements in certain jurisdictions that mandate a local resident act as a representative for businesses. A separate Agent Service Agreement must be fully executed before the service commences.

The appointed agent does not have authority to:

Conduct business operations on behalf of the User
Enter into contracts or agreements
Make business decisions
Represent the User in any capacity beyond statutory requirements

The Agent Service operates under the same annual subscription model as the Address Service, including all renewal, non-payment, and notification terms outlined in Section 8.1.

8.3 Government Information and Documentation Fees

Certain government-issued identifiers such as a Business Number or Ontario Company Key are issued at no cost by the government. However, Business Canada charges a service fee for:

Retrieving these credentials from government systems
Securing and safeguarding this sensitive information
Delivering the information through secure channels
Providing guidance on proper usage and security

8.4 Instant and Automated Products

Certain products such as instant name searches, NUANS reports, and document retrievals are generated or delivered automatically upon order placement. Because processing begins immediately, these products may be non-refundable as set out in Section 12.

9. Purchases and Payment

All prices are in Canadian currency (CAD). We accept the following forms of payment:

Visa
Mastercard
American Express
Discover
PayPal
Interac

By ordering our Services or Products, you agree to provide current, complete, and accurate payment information. A binding contract between you and Business Canada is formed at the moment your payment is successfully processed.

We reserve the right to reject any order if we consider there is a discrepancy, a possible scam, or if it does not meet our verification requirements. Billing errors such as duplicate charges will be corrected through administrative adjustments, handled separately from our Refund Policy.

10. Service Term and Termination

These Legal Terms shall remain in full force and effect while you use our Services. We reserve the right to deny access, terminate accounts, or remove posted content at any time and for any reason without notice or liability.

We may terminate our services with you in the following cases:

If you violate our Agreement
If we cannot verify your identity
If we believe there is any suspicious activity on your part
If you do not provide the documentation we request in a timely manner

When an agreement expires at the natural end of its term, no refund is available as the service has already been fully provided.

11. Service Limitation and Expiration

11.1 Suspension and Termination

Business Canada reserves the right to suspend or terminate a service if there are consistent and material violations of policies, or if suspension or termination is required by law.

11.2 Abandoned Orders

If Business Canada requires additional information from a User and the User fails to respond, the following protocol applies:

Initial contact is made by phone and email
A second reminder is sent if no response is received within 7 days
A third and final reminder with a deadline is sent after a further 7 days
If no response is received within 28 days of initial contact, the order is deemed abandoned and closed with no refund issued

Reactivation of abandoned orders is at our sole discretion and may require a reactivation fee before Services can resume.

12. Refund Policy

Refund eligibility is determined by the work completed at the time of your cancellation request. If you wish to cancel your order, contact us as soon as possible.

12.1 Non-Refundable Fees

The following fees are non-refundable for all orders, regardless of order value, completion status, or timing of cancellation:

Payment Processing Fees
Agency Fee (also referred to as Service Fee or Business Canada Fee)
Instant, Automated, or API-Delivered Product Fees (including Instant NUANS reports)
Name Search & Analysis Fees
Specialist Review Fees
Nuans® Report Fees
Name Approval Fees
Document Retrieval Fees

These fees are non-refundable even if the order was placed in error or cancellation is requested immediately after ordering. Business Canada is a private company, not a government agency. Belief that you were transacting with a government entity is not grounds for a refund.

12.2 Refundable Fees Under Certain Conditions

Government Fees – only if filing has not been submitted to the government yet
Draft Fees – only if a draft has not been sent for approval via email yet
Company Key Retrieval Fees – only if the company key has not been requested from the government yet
Shipping Fees – only if the shipping department has not started preparing the physical items
Future Date Fees – only if a future date was not used for filing

12.3 Add-on Services

A full refund for the following add-on services is available only if the work has not yet been started or submitted:

Minute Book – if the minute book has not been prepared
Initial Return Filing – if the filing has not been submitted to the government yet
Annual Return / Declaration – if the filing has not been submitted to the government yet
Company Key – if the company key has not been provided via email yet
Domain / Email – if the domain or email addresses have not been registered yet
Google Listing – if the application process has not started yet
Business Number – if the business number has not been provided via email yet
GST / PST / Payroll / WCB Account Setup – if consent has not been given to proceed with CRA registrations
Share Certificate – if the Share Certificate has not been prepared
Corporate Seal – if the corporate seal has not been prepared
Trademark Pre-Submission Fees – if no search or analysis has been completed
Trademark Post-Submission Fees – if the trademark application has not been submitted to the government

12.4 Company-Initiated Refunds

Full refund of all fees (including Payment Processing Fees) if:

The requested service is outside the scope of our offerings, discovered after order placement
Business Canada lacks the legal authority to complete the service in the applicable jurisdiction
An unremediable technical failure solely on our systems prevents service completion

Refund of Agency Fee and Service-Specific Fees (Payment Processing Fees retained) if:

Business Canada makes a processing error (e.g., incorrect service processed)

The following are not grounds for a company-initiated refund:

Government rejection of a filing or application
Requested business name being unavailable
Incorrect, incomplete, or insufficient information provided by the customer
Customer failing to respond to requests for required information or documentation
Customer changing their mind after order placement
Service processing time exceeding customer expectations

12.5 Chargeback & Disputes

The following are not valid grounds for initiating a chargeback or payment dispute:

Order placed in error or by mistake
Immediate cancellation request after order placement
Belief that Business Canada is a government agency
Dissatisfaction with service speed or delivery time
Buyer's remorse or change of mind

Upon receiving notice of a chargeback, we will attempt to contact the User and resolve the matter directly. If unresolved, we reserve the right to respond through payment processor channels. Evidence we may provide includes:

Government documents prepared, submitted, or received on behalf of the User
Proof of any physical goods prepared or shipped
Email correspondence and order confirmations
Payment transaction details and receipts
Recorded phone conversations
Any other documentation relevant to the transaction

As a condition of resolving any dispute, Business Canada reserves the right to require the User to enter into a Non-Disparagement Agreement restricting negative public statements about Business Canada on any platform, including social media and review websites.

13. Third-Party Websites and Content

Our Website may contain links to third-party websites or content. We do not investigate, monitor, or check these for accuracy, appropriateness, or completeness, and we are not responsible for their practices, policies, or content. If you leave our Services and access third-party websites, these Legal Terms no longer apply and you do so at your own risk.

14. Privacy Policy

Business Canada is committed to protecting your privacy in accordance with PIPEDA and other applicable privacy laws. For complete details, please refer to our Privacy Policy at https://businesscanada.ca/privacy-policy/.

14.1 Privacy Officer

Business Canada Corporate Services Inc., 102-1270 Central Pkwy W, Mississauga, Ontario L5C 4P4. Email: info@businesscanada.ca. Phone: 647-945-7923.

14.2 Personal Information We Collect

Name, business name, and contact information
Payment and billing information
Government identification numbers (as required by law)
Business registration information
Any other information you choose to provide

14.3 How We Use Your Information

To provide our incorporation and business registration services
To process payments and maintain billing records
To comply with legal and regulatory requirements
To communicate with you about your orders and services
To improve our services and customer experience

14.4 Information Sharing and Disclosure

We may share your personal information with:

Government agencies as required for business registrations
Payment processors to facilitate transactions
Professional service providers who assist us in delivering our services
Law enforcement when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

14.5 Your Privacy Rights

Under PIPEDA, you have the right to:

Access your personal information in our custody or control
Request corrections to your personal information
Withdraw consent for certain uses of your information
File a complaint with our Privacy Officer or the Privacy Commissioner of Canada

We will respond to access requests within 30 days as required by PIPEDA.

14.6 Data Security

We use Secure Sockets Layer (SSL) encryption when transmitting data from your connection to our systems. We store information in systems designed to prevent unauthorized access, use, or disclosure.

14.7 Updates to Privacy Practices

We may update our privacy practices from time to time. We will notify you of any material changes by updating our Privacy Policy and posting a notice on our Website.

15. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of our services at any time or for any reason without notice. We cannot guarantee the services will be available at all times, and we are not liable for any modification, price change, suspension, or discontinuance of the Services.

16. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

17. Dispute Resolution

Any dispute arising from or relating to these Terms and Conditions shall be governed by the laws of the Province of Ontario, Canada. You agree to submit to the personal and exclusive jurisdiction of the courts located within the Province of Ontario, and waive any objection to such jurisdiction or venue.

18. Corrections

We reserve the right to correct any errors, inaccuracies, or omissions in descriptions, pricing, or availability at any time without prior notice. Business Canada does not accept any liability for the accuracy or completeness of any information on the Website.

19. Disclaimer

The information on our Website is provided "AS IS" without warranty or representation of any kind. Business Canada:

Is not a law firm and does not offer legal advice or legal representation
Is a private company not affiliated with any government agency
Does not guarantee the use, operation, or function of this Website
Is not liable for any loss or damages resulting from use of this Website

Information on this Site is for educational or informational purposes only and does not constitute advice of any kind. If you require specific warranted results, we recommend consulting a qualified professional in that area.

20. Limitation of Liability

To the extent permitted by applicable law, Business Canada shall NOT be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising in connection with:

The use or performance of any product, service, or intellectual property
Any claim based on contract or warranty
Any error, omission, or defect in information provided

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Gross negligence or willful misconduct
Any liability which cannot be excluded or limited under applicable law

Our total cumulative liability for any claim shall be limited to the amount paid by the Claimant to the Company in the 12 months preceding the event giving rise to the liability.

20.1 No Guarantee of Outcomes

While we strive to ensure accurate preparation and timely submission of all documents, we cannot guarantee:

Government approval of any registration or incorporation
Specific processing timelines by federal or provincial authorities
Availability of requested business names or trade names
Acceptance of filed documents by regulatory bodies
The ongoing compliance or success of registered businesses

Our services are limited to document preparation and submission assistance only.

21. Indemnification

You agree to defend, indemnify, and hold Business Canada harmless from and against any and all claims, liabilities, damages, judgments, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with any third-party claim related to the products or services' quality or performance, or your use of any information obtained from our Website.

22. Waiver and Severability

If any provision of these Terms and Conditions is found to be unenforceable under applicable law, that will not affect the enforceability of the other provisions. No failure by the Company to assert a right or provision shall constitute a waiver of that right or provision.

23. Electronic Communications, Transactions, and Signatures

By visiting our Website, emailing us, or completing online forms, you consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures, contracts, orders, and records, and waive any requirement for original signatures or non-electronic records.

24. Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including fire, flood, earthquake, pandemic, governmental action, war, terrorism, or acts of God. The affected party shall:

Promptly notify the other party in writing of the force majeure event
Provide full particulars of the event and its expected duration
Use all reasonable efforts to mitigate the effects
Resume performance as soon as reasonably practicable after the event ceases

If a force majeure event prevents performance for more than 60 consecutive days, either party may terminate the affected services upon written notice. Force majeure does not excuse the obligation to pay money already owed.

25. Assignment

You may not assign or transfer these Legal Terms or any of your rights or obligations without our prior written consent. We may assign these Legal Terms or any of our rights at any time without notice or consent. Any unauthorized assignment shall be null and void.

26. Entire Agreement

These Terms and Conditions and other relevant policies incorporated herein constitute the sole and entire agreement between the User and the Company regarding the Website, superseding all prior understandings, agreements, representations, and warranties of any kind.

27. Contact Us

If you have any questions or concerns regarding our services or products, please contact us at:

Business Canada, 102-1270 Central Pkwy W, Mississauga, Ontario L5C 4P4, Canada
Phone: 647-945-7923
Email: info@businesscanada.ca

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